CONTACT US & FAQ
Please email us at letstalk@thevintagestoreonline.com
Do you deliver worldwide?
We off FREE worldwide delivery on all orders over £100, these will reach you within 1-5 days from dispatch, depending on your location.
How much is UK Delivery?
FREE OF CHARGE, GUARANTEED NEXT DAY DELIVERY ONCE DISPATCHED!
Do you prepare the items?
We are the only company that fully launders, sanitises and steams all our items prior to dispatch! This ensures you receive the best possible items in the best possible condition!
Can I choose my items in a mystery box?
Well that wouldnt be much of a mystery would it!?
You choose your size and preference for legwear when ordering, we'll do the rest. Feel free to leave us a note on your order but remember this is a mystery box!
Do you accept returns?
We are that confident with our mystery boxes that we accept full returns and offer exchanges or refunds!
Can i do a partial return?
In order for a return to be valid for a refund/exchange ALL items from within your box must be returned.
Who is responsible for the postage costs?
As detailed in our T&C's, that are agreed to at the time of purchase, the customer is responsible for the return shipping costs.
How can i return from outside the UK?
When returning goods from outside the UK customs documents will need to be completed, please detail on these that the reason for shipment is returned goods and enter a commercial value of £NIL, this will help us avoid unnecessary return VAT/Duty!