Welcome to the THEVINTAGESTOREONLINE  terms and conditions, which apply to all items ordered from THEVINTAGESTOREONLINE.COM. Please read through these as well as the Shipping & Returns page carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below as well as the details in the Shipping & Returns page.

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team via message on the contact form below or email letstalk@thevintagestoreonline.com

OUR PRODUCTS –

THEVINTAGESTOREONLINE saves, revives and resells used/unwanted and worn clothes. All items have a past life and may show signs of wear. Every piece of clothing is one of a kind. Any slight imperfections/marks that are found are there to remind you that this garment is yours, and yours alone. 

All of our garments are laundered, steamed, sanitised and prepared to ensure you receive the best possible product with the best possible experience. But please do not expect your item to arrive in an unworn state.

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We take all necessary measures to keep the details of your order and payment secure.
Prices are subject to change without notice. These changes will not affect orders that have already been despatched. Prices are inclusive of VAT (where applicable).
Goods are subject to availability. 

PRICES -

Our prices for individual items are inflexible, any sales/discounts will be applied at our discretion.

We accept Google Pay, Shop Pay, Apple Pay, VISA, American Express, Mastercard and Maestro.

 We do not offer student discount at this time.

PRIVACY POLICY –

We take specific steps required by data privacy law to take appropriate care of your personal information, whether online or not. This is to protect it against theft or other loss, being corrupted so we cannot use it properly or at all and to stop people who should not be able to see or use it from doing so.  

We will only keep your personal information for a limited period of time. This will depend on a number of factors, including:

whether you have placed an order with us, or have a registered account with us;- any laws or regulations that we are required to follow;whether we are dealing with a current request, customer care issue or complaint;where there is a legal or other type of dispute involving or affecting youthe type of information that we hold about you; andwhether we are asked by you or a regulatory authority to keep your personal data for a valid reason.

 GENERAL -

This website is owned and operated by and the contract for any items ordered is with:

BXROOM Limited trading as The Vintage Store.

Registered in England
Company No. 12526695
VAT Number. 379216469

Registered address: Unit 4, 43 Strickland Street
Hessle Road
Hull,
East Yorkshire HU3 4AD

Tel: 01482 458900